Final Sale Policy
Overview​
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At CoolBrand, we pride ourselves on offering the highest quality products and exceptional customer service. Due to the exclusive and high-end nature of our products, all sales are final. Please read our policy carefully before making your purchase.
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Terms of Final Sales​
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All Sales are Final:
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We do not accept returns, exchanges, or refunds on any of our products unless the item is defective or was damaged during shipping.
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Product Inspection:
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We recommend carefully inspecting all products upon receipt to ensure they are in perfect condition. Any issues must be reported immediately.
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Defective or Damaged Products
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Immediate Notification:
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If you receive a defective or damaged product, please contact us within 24 hours of receiving the product.
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Send us clear photos of the defective or damaged product to coolbrand2023@gmail.com or call us at +506 8474-9441.
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Claim Process:
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We will evaluate your claim and, if valid, offer a replacement of the same product or a refund.
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Defective or damaged products must be returned in their original packaging and unused.
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Contact us
For any inquiries or to report defective or damaged products, please contact us:
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Email coolbrand2023@gmail.com
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Whatsapp +506 8474 9441
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Address: 16850 Collins Ave, Sunny Isles Beach FL 33160, United States.
16850 Collins Ave, Sunny Isles Beach FL 33160, United States.