At CoolBrand, we ensure a secure and seamless delivery process for all our luxury timepieces and fine jewelry. Below you will find detailed information regarding our shipping timelines and policies.
01. AVAILABILITY & DELIVERY TIMES
Miami Store: All pieces may take up to approximately one week to be available at our Miami location.
Costa Rica Store:
Basic Shipping: Orders take 2 to 3 business weeks to arrive in Costa Rica. A reservation payment ranging from 10% to 50% of the total price is required for shipments to Costa Rica. The deposit amount will depend on the specific piece and the needs of our business.
Express Shipping: Orders take 1 business weeks to arrive in Costa Rica. For this type of shipping the upfront payment of the total price is required for proceeding. The order will be processed once the total payment is made.
02. CONTACT US
At CoolBrand, we are committed to providing a secure, transparent, and reliable shipping process for our valued clients. If you have any questions regarding delivery timelines or our shipping, contact us.
